Posts tagged Status

MemCachier issues on the 12th of March

On the 12th of March between 2am and 11am PST MemCachier suffered a series of outages and performance problems for many of our production customers. This post briefly summarizes the cause of the problem and the actions that have been taken since to address it.

Degraded Performance and Outages Last Week

Some of our customers in Amazon’s us-east-1 region (Virginia) noticed degraded performance and partial outages starting Friday, 11/16 through Sunday, 11/18, and again on Wednesday, 11/21. We want to take this opportunity to explain what happened.

MemCachier Growing Pains

MemCachier is a new service. Since May we’ve been growing more rapidly than we anticipated, and we’ve been struggling to catch up. Some of you may have been noticing short downtime that happens every few days.

First, let me apologize about this downtime. We’re working hard to resolve the issue, and we’re not proud that it’s taken us this long to get there. However, in an attempt to be honest and upfront, I want to explain what’s going on and how we’re trying to address the issue.